OPEN SOURCE - Job Scheduler - Subscriptions
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Job Scheduler  Implementation Services
Our services include implementing the Job Scheduler and individual jobs in your environment.
Just send us an e-mail or use our
feedback form
to tell us
what you want to do and we will
outline the solution and tell you what it costs.
We guarantee a solution within time and budget.
We guarantee that your confidential information is secure. If required just use our
Non Disclosure Agreement (rtf).
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Job Scheduler - Subscriptions for Maintenance and Support
Use the following tools free of charge for support requests:
See the list of the standard service levels we offer in the table below.
In addition we offer individual service level agreements, simply
contact us and tell us your requirements.
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Maintenance Service |
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quarterly |
quarterly |
Support Sessions with
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X |
X |
X
2 free support sessions included |
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Online Support Service (unlimited)
Alternative: send us an
e-mail
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X |
X |
Response Time for Support Requests |
by agreement |
48h |
24h |
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Telephone Hotline
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X |
Onsite Visits (VPN, SSH) |
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X |
Automated Monitoring of Jobs |
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X |
Subscription Level: Basic
The Basic subscription includes access to the SOS GmbH's
Online Support Service .
You report your support request -
the SOS Team will respond within 48hrs.
The following table shows the different support price
levels for open and closed source licenses per server.
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| 1 Server |
| annual subscription fee |
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| 2-5 Servers |
| annual subscription fee per server (-30%) |
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| 6-10 Servers |
| annual subscription fee per server (-50%) |
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| 11 Servers and more |
| Ask for an individual offer by e-mail |
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Our price scale varies according to the number of servers used. For example, if you plan
to use 3 servers with an open source licence, your support costs will be as follows:
- 900.00 EUR annual subscription fee for the first server
- 2 x 600.00 EUR annual subscription fee for the second and third servers (includes 30% reduction)
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Subscription Level: Special
The Special subscription includes access to the SOS GmbH's
Online Support Service.
You report your support request - the SOS Team will respond within 24hrs.
The prices for support vary depending on the number of servers you use and the
licencing model you have chosen.
In addition, you have the option for telephone support or webex sessions.
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With the subscription level Special you receive two  Sessions free of charge!
The following table shows the pricing for support per server for open and closed source licences.
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1 Server
- annual subscription fee
- annual hotline fee
- telephone support / 30 min.
- Sessions / 60 min.
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| 900.00 EUR |
| 1,500.00 EUR |
| 60.00 EUR |
| 120.00 EUR |
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| 400.00 EUR |
| 1,000.00 EUR |
| 60.00 EUR |
| 120.00 EUR |
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2-5 Servers (-30%)
- annual subscription fee per server
- annual hotline fee
- telephone support / 30 min.
- Sessions / 60 min.
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| 600.00 EUR |
| 1,500.00 EUR |
| 60.00 EUR |
| 120.00 EUR |
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| 280.00 EUR |
| 1,000.00 EUR |
| 60.00 EUR |
| 120.00 EUR |
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| 6-10 Servers (-50%)
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- annual subscription fee per server
- annual hotline fee
- telephone support / 30 min.
- Sessions / 60 min.
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| 450.00 EUR |
| 1,500.00 EUR |
| 60.00 EUR |
| 120.00 EUR |
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| 200.00 EUR |
| 1,000.00 EUR |
| 60.00 EUR |
| 120.00 EUR |
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| 11 Servers and more |
| Ask for an individual offer by e-mail |
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If your are using 3 servers with an open source licence, your costs will be calculated as follows:
- 900.00 EUR subscription fee for the first server
- 2 x 600.00 EUR subscription fee for the second and third server
(includes 30% reduction)
- 1,500.00 EUR annual subscription fee for telephone support
- 60.00 EUR per 30 min. for using the telephone support
- 120.00 EUR per 60 min. for webex sessions
If you are using 3 servers with a closed source licence, your costs will
be calculated as follows:
- 600.00 EUR annual subscription fee for the first server
- 2 x 280.00 EUR annual subscription fee for the second and third server
(includes 30% reduction)
- 1,000.00 EUR annual subscription fee for telephone support
- 60.00 EUR per 30 min. for using the telephone support
- 120.00 EUR per 60 min. for webex sessions
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Office Automation - Document Delivery - Job Scheduling - Systems Integration - Output Management - Enterprise Application Integration - Connectivity |
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